CLOCS Vox gives drivers a platform to rate the construction sites they visit. Contractors can register here to monitor this feedback to see what’s working well or where improvements might be needed.
Drivers leave feedback on 5 key areas:
- Whether the delivery was accepted or refused (and reason for refusal)
- Clarity of ‘last mile’ route and instructions
- Whether they arrived/left as scheduled
- The gate team (fairness and efficiency)
- Ground conditions (including access for low entry cabs)
CLOCS Vox app is free to use. Feedback is anonymous.
Need help? Email firstname.lastname@example.org
or visit www.clocs.org.uk/page/CLOCSVox